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Lydia CallowayTrustee, Calloway Family Trust
WorkstreamsSelwyn Court: boiler bidAshdown Lofts: roof codingLinwood Terrace: offers outBellamy Street Flats: 9 of 15

Owner report

What the portfolio did in September, why maintenance spend looks 7 percent over budget, and what is open for the trust.

Owner report, updated Oct 1, 2026
A property director preparing a monthly owner report

September at a glance

September 2026 Maintenance 7 percent over budget Roof repair coding open

How the Calloway portfolio ran in September: rent collected, vacancies, work orders and maintenance spend against budget, with each variance explained and each open decision named. Prepared by Sandra Ilves, director of property operations at Moorcroft Property Management, for Lydia Calloway, trustee of the Calloway Family Trust. It covers Selwyn Court, Ashdown Lofts and Linwood Terrace: 154 apartments and four shops.

Period
September 1 to 30, 2026
Issued
Thursday, October 1, 2026
Source
Moorcroft's operating record, the same record the team works from
Interpretation approved by
Sandra Ilves, director of property operations
Open items as of
Monday, September 28, 2026

Rent collection was 98.1 percent across the three buildings, and two apartments are vacant. Four of the seven repairs above the $1,500 owner limit were approved within two days, and the oldest, a Selwyn Court boiler repair, waited 9 days. Fourteen of the 23 leases ending in November and December have a signed renewal. The morning board held 12 exceptions on Sep 28.

Rent collected in September, percent of rent due

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Portfolio by building

Counts come from the owner approvals raised in September and from the morning board of Sep 28. The last column names what the trust should watch in each building.

BuildingOwner approvals in SeptemberExceptions on Sep 28Overdue work ordersWhat to watch
Selwyn Court341Boiler repair waiting for a second bid
Ashdown Lofts243Roof repair invoice not yet coded to the capital budget
Linwood Terrace241Renewal offers out at the approved 3.5 percent increase
Portfolio7125Rent collected 98.1 percent, two apartments vacant

Spend against budget

Maintenance spend finished 7 percent over the September budget. The chart shows each category in percentage points against its own budget. Positive points are over budget and negative points are under budget.

Each variance has a reason. Only roofing is large.

CategoryPoints against budgetWhat explains it
Roofing38 overAshdown Lofts roof membrane repair, approved by Lydia on Sep 14 at $12,400 after two bids. The invoice is not yet coded to the capital budget
Heating9 overWater heater replacement in Linwood Terrace Apartment 3B ($2,900, approved Sep 18). The Selwyn Court boiler repair is not in this figure: its $7,800 quote is still waiting for a second bid
Plumbing4 overBasement drain camera survey at Selwyn Court ($1,650, approved Sep 25) after two backups in September
Electrical3 underRoutine electrical jobs came in under budget. The elevator door sensor ($1,900) is an owner approval counted under the elevator service contract
Appliances6 underRoutine appliance jobs came in under budget. The shop front glazing at Ashdown Lofts ($6,200, approved Sep 14) is charged to the shop line, outside these six categories
Turnover11 underOne turnover job needed approval: Apartment 5A flooring at Selwyn Court ($3,400, approved Sep 23)

"I show the roof repair as its own line instead of netting it, so you can read the operating result and the repair separately."

Sandra Ilves, Director of property operations, Moorcroft Property Management

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How fast decisions were made

The chart compares the longest wait from request to owner decision in August and September for each building. Selwyn Court went from 4 days to 9, because the boiler repair has waited for a second bid since Sep 19. Ashdown Lofts went from 3 to 6, the roof membrane repair that needed two bids. Linwood Terrace stayed at 2.

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Decisions and actions open for the trust

  • Decide the Selwyn Court boiler repair ($7,800) when the second bid arrives. Owner: Lydia Calloway. Luis Navarro brings both bids before heating season starts on Oct 15.open
  • Confirm the capital coding of the Ashdown Lofts roof repair. Owner: the trust accountant, with Teodor Marinescu, before the October report.open
  • Receive the security deposit ledger for Bellamy Street Flats. The trust attorney is requesting it formally from the outgoing manager. Owner: Sandra Ilves, by Oct 20.open
  • Receive the current rent roll for Bellamy Street Flats. Owner: Rashida Okonjo, by Oct 20.open
  • Call the four residents who have not answered the 60-day renewal notice. Owner: Rashida Okonjo, before Oct 10.open
  • Approve a 3.5 percent renewal increase for Linwood Terrace. Owner: Lydia Calloway, done Sep 22.done
  • Approve a temporary boiler repair under the owner limit. Owner: Lydia Calloway, done Sep 28.done

Next month

Heating season
Starts Oct 15. The second boiler bid goes to Lydia Calloway before then
Lease renewals
Calls to the four residents who have not answered, before Oct 10
Roof repair
Capital coding confirmed with the trust accountant before the October report
Bellamy Street Flats
Deposit ledger and rent roll due by Oct 20. The 30 apartments move to Moorcroft management on Nov 1
Next report
October report, issued Monday, Nov 2, 2026

Prepared and reviewed by

  • Sandra IlvesDirector of property operations, Moorcroft Property Management, approved the interpretation

  • Luis NavarroProperty manager, Moorcroft Property Management, prepared the work order figures

  • Lydia CallowayTrustee, Calloway Family Trust, reads this report and decides the open items

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